The average distance between the Philips Hue bulb and bridge should not exceed 20 meters including distance through walls.Īs long as the bulb is in the bridge’s range, it should be reachable by the bridge and you shouldn’t have issues connecting the bulb. What you have to do is, of course, position the bulb closer to the bridge. That will cause the bridge to display a message for your Philips bulb being unreachable. Solution #2 Install Bulb Closer To BridgeĬhances are that the Philips Hue bulb is not close enough to the bridge. Note: Once your bridge has successfully rebooted, re-attempt adding the bulb to the bridge. Re-attach the bridge after the time has elapsed.Disconnect it from the source for 15 seconds.Locate the power adapter of the bridge.Go over to the bridge of your Hue setup.Here’s how to quickly perform a reboot on the Philips Hue bridge: That will solve issues with the bridge’s power that could be preventing your bulb from being connected to the device. The first thing you should do is reboot your Hue bridge. Here’s how to fix a Hue bulb that is unreachable: Solution #1 Reboot Hue Bridge Moreover, test your bridge and bulb’s reachability after each of the following fix attempts to determine if the issue is fixed. Make sure that you follow the order of our solutions to be most effective at troubleshooting your Hue setup. Keep reading to learn how to easily fix your Hue setup. This is everything you should know regarding the potential issues that can occur with the Philips Hue setup. The discovery chip within your bulb may be active, but the bulb is unfunctional, therefore it is unreachable by your bridge. Sometimes the connection between the bridge and app can drop and so will your bulbs from the bridge. Weak InternetĮven if your Hue bridge is connected to the WiFi, the connection may be too weak to support the bulbs. There could be a built-up interference around the Philips Hue bridge that is preventing the bulbs from connecting. When the Philips Hue bridge gets disconnected from the wireless WiFi network, you will notice that your bulbs will be displayed as “unreachable”. Here are ALL of the reasons why is the Philips Hue bulb unreachable: 1. One of the most obvious reasons for that problem is that your bulb is unreachable and must be positioned somewhere closer to the bridge. Generally, if the Philips Hue light bulb is unreachable, the message will be displayed from the bridge you have installed. Why Is Philips Hue Light Bulb Unreachable? If you’re curious about learning what is causing the issue with your Hue bulb before troubleshooting, check the upcoming list. At last the factory reset the bulb and then the bridge to solve the problem. Connect your bridge to the WiFi network and make sure it is 2.4GHz. To fix a Philips Hue bulb that is unreachable, restart your Hue bridge and then hard reset your router. In that regard, the two main suspects here would be the Philips Hue bridge and the network device. In the case that you get the “Philips Hue is unreachable” message, it most often means that the bridge isn’t connected to a wireless connection. Philips Hue bulb unreachable and wondering what to do next? Well, you’ve come to the right place!
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